Who are we?

Cullompton United Charity is an amalgam of several older charities now combined under a Charity Commission scheme as registered charity no: 204031.

We administer Almshouses within Cullompton (Devon) as well as investments which provide an income from which financial assistance can be dispensed to those of our community who are in need.

We collect, store, process and use data and so are we are Data Controllers. We are registered with the Information Commissioner’s Office under ref:
A8251075

What is “Data”?

Information we might request or be given about you and your family and your circumstances; examples might be your name, contact details, next of kin (and their contact details), financial circumstances, GP, married state, gender, ethnicity, date of birth, National Insurance number, work and health history and Benefit information.

Using your personal data

We use data to maintain our records; keep our accounts; process applications for residency; and in administering requests for financial assistance as well as the efficient running of the charity.

Our insurers and maintenance contractors may need details of our current residents (but not their sensitive personal data). We may process your card or bank account details during financial transactions between us.

We treat your data as confidential and will not share sell or pass your data to any marketing company.

Where does our data come from?

Data may reach us from yourself or persons approaching us on your behalf, or from organisations or on - line sources during the course of our engagement with you.

Our website software may also track your IP address, location, browser information, operating system, referral source, and length of visit.

The legal basis for this processing

We are permitted by one or more of the following, as appropriate:

• Your valid consent; and/or your legitimate interests
• Legislative obligation, where applicable;
• Performing any agreement with you, where applicable;
• The Charity’s legitimate interests, namely the proper administration of our Charity and its various Objects
  

Providing your personal data to others

We aim to treat all data as confidential. However we may need to disclose personal data in the course of working with you when needed and in your best interests. This may include disclosing financial, health and employment data but only insofar as is reasonably necessary.

We may also need to disclose personal data to our insurers and/or professional advisers in regards insurance cover, compliance reporting, auditing, securing professional advice and/or the operation of our complaints process.

Banking, card payments will require that we share transaction data with our service provider necessary in processing payments or refunds, and queries regarding those payments.

We may disclose your personal data where needed to comply with a legal or professional obligation.

Retaining and deleting personal data

We must comply with our legal and professional obligations in relation to the retention and deletion of personal data.

Once a resident has left us and the property becomes available for a new occupant, or an application for financial relief has been finally determined, we will retain only enough information to record how we have helped. Additional personal sensitive data secured during the process will unless there is good reason be destroyed in a manner befitting confidential information within a reasonable timeframe thereafter so that it is not held longer than is reasonably necessary.

Our bank statements will be retained and might include reference to your name.

Some legislation requires us to secure and retain personal data – such as when undertaking an ID check or in regards our current employees.

Any computer hardware drives which may once have contained your data will bedestroyed after replacement.

Your rights

Before processing a request relating to personal data we hold about you; we may require any permitted fee, and evidence confirming your identity (a certified photocopy of your passport or photo driving license plus an original copy of a utility bill showing your current address will normally suffice).

Your principal rights under data protection law include:

• the right to access; We may normally withhold personal information that you request to the extent permitted by law, manifestly unfounded or excessive;
  
• the right to rectification;
  
• the right to erasure;
  
• the right to restrict processing;
  
• the right to object to processing;
  
• the right to data portability;
  
• the right to complain to a supervisory authority; and,
  
• the right to withdraw consent.
  

You may also instruct us at any time not to process your personal information for marketing purposes.

Further Information

May be obtained from https://ico.org.uk/ or by asking at our office.

Our email address is [email protected]